Privacy Policy
Effective Date: 1st February 2025
1. Introduction
Smatrix Consultancy ("we," "our," or "us") is committed to safeguarding the privacy of individuals who interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. Scope
This policy applies to all personal data collected through our website https://smatrix.com.my/, social media platforms, events, and any other means in the course of our business operations.
3. Collection of Personal Data
We may collect personal data directly from you or from third parties. The types of personal data we collect include but are not limited to:
- Identification Information: Name, NRIC/passport number, date of birth. Contact Details: Address, email, phone number.
- Professional Information: Job title, company name, industry.
- Educational Background: Qualifications, certifications.
- Usage Data: Information on how you use our website and services.
4. Purpose of Processing Personal Data
Your personal data may be used for the following purposes:
- To provide and manage our services. To communicate with you regarding our services, promotions, and events.
- To process transactions and payments.
- To comply with legal and regulatory obligations.
- For internal record-keeping and administrative purposes.
- To improve our services and customer experience.
5. Disclosure of Personal Data
We may disclose your personal data to:
- Our subsidiaries, affiliates, and partners.
- Service providers and vendors who assist in our operations.
- Regulatory and governmental authorities as required by law.
- Any other parties with your consent or as permitted by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Retention of Personal Data
Your personal data will be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.
8. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct or update your personal data.
- Withdraw consent to the processing of your personal data.
- Request deletion of your personal data, subject to legal requirements.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent.
10. Third-Party Links
Our website does not contain links to third-party websites.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Smatrix Consultancy
Address: Block C-1-3, Parklane Commercial Center, Jln Megah Mas, Ss 7, 47301 Petaling Jaya, Selangor
Email: info@smatrix.com.my
Phone: 03-7491 8809
